Thursday on the Daily Grind, Amanda Smith, Superclean Services Company, delivered part two of her cleaning series. Superclean has been the country’s leading cleaning service provider for more than 35 years. Headquartered in Dallas, TX, Superclean serves a continuously growing range of clientele from various commercial industries all over the United States, AK, HI, PR, VI, and GU, as well as Canada.
· Supplier/FM Collaboration is key to future success
Amanda continued “So I think what’s really important moving forward is that multi-site FMs collaborate with their cleaning supplier partners. There are several ways you can optimize scopes of work, housecleaning methods, and standardize operating procedures to improve cleaning for the health and safety of your staff and clients that are vastly different than in the past,” explained Smith.
“We actively work with clients to adjust those methods and implement best practices. From increasing touch point disinfection, to maintaining clean surfaces, and increasing training for in-house staff; the game has changed across the board and we all must change with it.
We have one client whose stores have remained open throughout the COVID-19 event. They reported to us that they had been spending up to $10,000 a day on EFT terminal failures due to staff spraying disinfectants directly onto the machines.
· Proper staff training is key
Of course, we need to hit touchpoints as much as possible, but without proper in-house staff training, mistakes will occur. Proper training is also something to keep in mind as you roll out your cleaning strategy when re-opening locations.
It’s a shared responsibility being able to strike a balance between staying actively aware of cleaning for COVID-19 and ensuring that in doing so everyone is using best practices to maintain equipment and safety. Collaborating with your cleaning supplier and maintaining good communication and relaying that information throughout the organization will ensure we all make it through this as safely and clean as possible,” Smith concluded.
