The Daily Grind / E17 – ENTOUCH Exec, James Walton discusses how data will impact decisions during COVID-19

On Wednesday’s episode of The Daily Grind, James Walton, Vice President, ENTOUCH, discussed HVAC issues multi-site FMs will face with shuttered stores, and provided advice for FMs as stores begin to open again when the COVID-19 pandemic slows. Entouch empowers multi-site owners and operators with data, analytics and insights to enable smarter buildings and smarter business models.

On Wednesday’s episode of The Daily Grind, James Walton, Vice President, ENTOUCH, discussed HVAC issues multi-site FMs will face with shuttered stores, and provided advice for FMs as stores begin to open again when the COVID-19 pandemic slows. Entouch empowers multi-site owners and operators with data, analytics and insights to enable smarter buildings and smarter business models.


 

“It’s been interesting, during the last few weeks as each business has faced its own set of unique challenges,” said Walton “Some are absolutely shutter-in-place. Some unfortunately are closing permanently, and others are considered part of essential business. So, the needs for each situation are very different. Currently we focus most on those choosing to shutter-in-place.

 


During these trying times its difficult for owners to really focus on “the business” because they are also focused on personal and family issues. Our teams have stepped up to take the burden off them, and to provide experienced guidance.


 

While our daily lives at Entouch are typically focused on HVAC, we’re here to help manage the rest of the building as well. There are other opportunities to save money as building shut down, and we can help identify those savings.  We’re all in this together and we owe it to our clients to help whenever and wherever we can.


 

Moving forward its really going to be about how we all get back to normal. Every business will face different issues as they decide how to reopen. We need to ensure we use the time that we’ve been given with this event and really learn from the data collected.


 

We’ll be looking across all building systems during this time and establishing new benchmarks that can be used to set a new baseline to move forward efficiently and effectively. We need to be able to reassure customers re-opening stores that it is safe and reassure the marketplace that we’re taking proven, data-based precautions and smartly scaling up as the economy re-opens.


 

Having the right HVAC, the right airflow, safety equipment, and even hand sanitizer will be critical to success. Anything we can do to assist during this time will help our clients better serve their customers as we all strive to get back to work,” concluded Walton.

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