Professional Retail Store Maintenance Association Set to Kick Off PRSM2019 National Conference in Denver, CO

The Professional Retail Store Maintenance Association (PRSM), the authority on retail, multi-site facilities management, is set to kick off PRSM2019 National Conference on Monday, April 29, at the Gaylord Rockies Resort & Convention Center, Denver, CO.  PRSM2019 is the largest multi-site retail & restaurant facilities management conference with best-in-class education sessions and networking events plus more than 300 qualified exhibitors under one roof.

PRSM2019 challenges members to “Aim High & Reach Wide,” while providing retail facilities leaders the latest in industry information, unique tools to solve problems, opportunities to meet with retail industry leaders and suppliers from across North America and the inspiration to tackle any obstacle.

 

From networking to educational opportunities to professional development workshops, PRSM members can look forward to three days of action-packed learning, networking and fun. Other activities include: special facilities tours, a PRSM Foundation golf event and charity project, street hockey and more.

 

“PRSM2019 is the premier conference for retail and multi-site facilities management professionals,” said Bill Yanek, PRSM CEO. “As physical stores transform to compete in a changing marketplace, PRSM brings together subject matter experts, speakers and unparalleled industry education to help our members lead the retail revolution.” 

Internationally known speaker, Mel Robbins will present the keynote address for PRSM2019 National Conference. She is a serial entrepreneur and one of the most booked motivational speakers in the world.

During the keynote address, she will provide inside details from her latest book, The Five Second Rule. She will explain how to set aside the fears and anxieties that lead to procrastination to take full advantage of what she calls “push moments”—windows of five seconds when one must turn a thought into an action.

More than 2,000 are expected to attend this year’s conference. For more information about PRSM2019 National Conference, click here.

Mel Robbins to Present Five Second Rule at PRSM2019 National Conference

DALLAS, TX – February 20, 2019 – The Professional Retail Store Maintenance Association (PRSM), the authority on retail, multi-site facilities management, is proud to Mel Robbins as the keynote speaker for PRSM2019 National Conference. Robbins is a serial entrepreneur and one of the most booked motivational speakers in the world.

During the keynote address, she will provide inside details from her latest book, The Five Second Rule. She will explain how to set aside the fears and anxieties that lead to procrastination to take full advantage of what she calls “push moments”—windows of five seconds when one must turn a thought into an action.

Robbins is recognizable from her appearances as a contributor on CNN, her Ted X talks and her work as an accomplished writer. The Five Second Rule has become an international bestseller, having been named the top audiobook on Audible, as well as the sixth most read book on Amazon in 2017.

PRSM CEO, Bill Yanek is excited about Robbins appearance and the conference. “Mel will provide our members practical advice they can take home and immediately use to better manage their lives and jobs. And, we are already seeing record-setting numbers registering for what I believe will be an exceptional conference,” said Yanek.  

PRSM 2019 is the premier conference for multi-site facilities management, and takes place, April 29 – May 1 at the Gaylord Rockies in Denver. The conference features one of the largest exhibits of facilities service providers, dozens of industry educational sessions, tours of unique facilities, and multiple opportunities for facility management executives to meet, share solutions and industry insights.

J. Scott Mosher of Walgreens, Earns PRSM Association RFMP Designation

The Professional Retail Store Maintenance Association (PRSM) today announced that J.Scott Mosher, RFMP, Construction Project Manager, Development/Regional Facilities Asset Manager, with Walgreens, has earned the Retail Facility Management Professional (RFMP) designation, a mark of excellence achieved by an elite group of retail facility management professionals.

Scott currently serves as the Construction Project Manager in the Development group.  Previously he worked as the Regional Facilities Asset Manager for Region 8 -Boston comprised of 340 stores.  Scott has 27 years of Facilities, Property and Project Management experience with concentrations in Operational Oversight, Construction Project Management, Facilities Planning and Team Leadership.  Prior to joining Walgreens, Scott led operational and project teams within the aforementioned areas at Blue Cross Blue Shield and Fidelity.

 “It is an honor to have Scott as the newest RFMP,” said Jonathan Bauer, Chair, PRSM Association 2018-19 Board of Directors Chair and Sr. Director Store Development at Gap Inc. “Earning the RFMP designation differentiates and elevates FM professionals. It is my pleasure to highlight PRSM members who excel in the industry.”

This achievement is considered a milestone in an individual’s professional development, and proof of the individual’s commitment to continuous improvement in the retail facility maintenance industry. For further information about the PRSM Association RFMP certification program, visit www.prsm.com. 

PRSM Identifies retail trends during NRF Big Show

PRSM Vice-president of Marketing & Communications, Bruce Condit, joined more than 37,000 retail professionals attending the National Retail Federation’s Big Show this week in New York City.  A recurring theme highlighted during the nation’s largest retail conference was importance of the physical retail store in the success of retail and the continued evolution of the industry.

Brian Cornell, CEO, Target said, “Our stores are our biggest single, competitive advantage. Our digital business out performs everyone, because our stores make it happen.”  Cornell emphasized how his company no longer operates Target.com as a separate entity. “Target is focused on delivering the products our customers want using any platform they want to use and delivering purchases how and where the customer wants it delivered.”

Retail has undergone tremendous change in the last five years and continues to evolve. A survey presented by Forrester revealed what shoppers under the age of 29, who currently comprise more than 30 percent of the shopping public, want to see in retail centers.

  • Restaurants are critical– it’s not about shopping any longer
  • 77% said they would visit a retail site that had a farmer’s market
  • 75% say green space is important
  • 74% use buy-online-pickup-in-store (BOPIS) services
  • 72% like indoor sports facilities in retail centers
  • 66% want to grocery shop in retail centers
  • 62% would shop where a fitness center is located
  • 62% want a beauty mega store where they shop
  • 55% enjoy visiting showroom stores – instead of direct sales-oriented stores
  • 53% would shop where a co-working space was located
  • 52% want a health & wellness center where they shop
  • 29% said nothing would make them visit a retail center

These stats show that while physical stores are still important, retailers have an uphill battle to attract the next generation. They do not want to shop in retail centers that feature multiple apparel stores, no experiential retail or other things to do. They come for the experience and buy something if it is convenient and interesting.

To thrive in the new shopping era, retailers must constantly evolve, provide superior experiences and make it as easy as possible for consumers to research, experience, pickup or have products delivered.

How will these new trends impact retail facility managers (FMs)? The FM of tomorrow must be highly flexible, work closely with marketing and experiential store designers, understand that customer service and convenience are key to success and excel at FM basics.

While physical stores are still key components in retail’s ongoing success, today’s shopper can choose several ways to shop. The key to the future rests in a retailer’s ability to provide an experience that will always keep shoppers coming back for more.

Patrick Koehler of adidas, America, Inc. Earns PRSM Association RFMP Designation

The Professional Retail Store Maintenance Association (PRSM) today announced that Patrick Koehler, RFMP, Associate Facilities Manager, with adidas, America, Inc., has earned the Retail Facility Management Professional (RFMP) designation, a mark of excellence achieved by an elite group of retail facility management professionals. 

Patrick started with adidas in 2016 as an Associate Facilities Manager and manages the day to day for 230 stores across two brands, adidas and Reebok.  Prior to coming to adidas Patrick spent (20) years as a Commercial Construction Project Manager handling office, retail, industrial tenant improvements for local and national clients.  In 2016 Patrick earned his BS in Accounting and BA in Finance from Washington State University.  Patrick is an avid golfer and Chicago Cubs fan.

 “It is an honor to have Patrick as the newest RFMP,” said Jonathan Bauer, Chair, PRSM Association 2018-19 Board of Directors Chair and Sr. Director Store Development at Gap Inc. “Earning the RFMP designation differentiates and elevates FM professionals. It is my pleasure to highlight PRSM members who excel in the industry.”

This achievement is considered a milestone in an individual’s professional development, and proof of the individual’s commitment to continuous improvement in the retail facility maintenance industry. For further information about the PRSM Association RFMP certification program, visit www.prsm.com.

Natalie Hill Joins PRSM Team as Canadian Membership Manager

PRSM would like to welcome Natalie Hill from Toronto, Ontario to our PRSM team. Natalie will work in Toronto as the Membership Manager for PRSM Canada. She has experience working with many different organizations and associations with a focus on membership management and engagement. She can be reached at nhill@prsm.com or via phone at 416-477-0914. 

Natalie and Shana Santoni, Vice President, Global Membership Development, will be scheduling time to meet with our Canadian members January 23-24, 2019.  If you are interested in meeting with Natalie and Shana, please contact Natalie at nhill@prsm.com.

Rowland Adamoli of NEST Earns PRSM Association RFMP Designation

The Professional Retail Store Maintenance Association (PRSM) today announced that Rowland Adamoli, RFMP, Client Services Officer, with NEST, has earned the Retail Facility Management Professional (RFMP) designation, a mark of excellence achieved by an elite group of retail facility management professionals.

Rowland Adamoli joined NEST in 2016 as Client Service Officer. Rowland is an accomplished professional in the retail industry with over 23 years’ experience, 13 of them in the facilities management space.  Over his tenure, Rowland has worked with top retailers including Rite Aid and Eastman Kodak as project manager and territory sales manager.  Rowland’s work with NEST as Client Service Officer is to provide solutions and the business acumen to help his customers drive better decisions. He credits his success at NEST to his communication skills – by being in constant communication with clients, which includes retailers, banks and schools, he gets an understanding of the challenges they face and works closely with the NEST Operations Team to deliver the best service. Rowland holds a BA from Rutgers in Marketing and Criminal Justice.  He has served on the PRSM National Conference Committee since 2017.  In his downtime, he enjoys volunteering, playing the guitar, percussion, some piano, and spending time with his son and wife – not necessarily in that order!

 “It is an honor to have Rowland as the newest RFMP,” said Jonathan Bauer, Chair, PRSM Association 2018-19 Board of Directors Chair and Sr. Director Store Development at Gap Inc. “Earning the RFMP designation differentiates and elevates FM professionals. It is my pleasure to highlight PRSM members who excel in the industry.”

This achievement is considered a milestone in an individual’s professional development, and proof of the individual’s commitment to continuous improvement in the retail facility maintenance industry. For further information about the PRSM Association RFMP certification program, visit www.prsm.com. 

Kevin Herrmann of The Fresh Market Earns PRSM Association RFMP Designation

The Professional Retail Store Maintenance Association (PRSM) today announced that Kevin Herrmann, RFMP, Senior Manager Facilities Maintenance, with The Fresh Market, has earned the Retail Facility Management Professional (RFMP) designation, a mark of excellence achieved by an elite group of retail facility management professionals.

Kevin has been with The Fresh Market for 25 years and is currently in the Senior Manager Facilities Maintenance role.  Kevin has been with TFM Facilities Department since 2006 and Manager of the Facilities Maintenance Department since 2008. He manages a team of 5 Regional Coordinators and a 4-person Internal Call Center. He has been a PRSM Member since 2012 and has served on the Editorial Committee since 2014. Kevin and his wife Debra have been married for 35 years and they have 2 sons. When not at work, Kevin enjoys activities with his church, fishing and home repair.

“It is an honor to have Kevin as the newest RFMP,” said Jonathan Bauer, Chair, PRSM Association 2018-19 Board of Directors Chair and Sr. Director Store Development at Gap Inc. “Earning the RFMP designation differentiates and elevates FM professionals. It is my pleasure to highlight PRSM members who excel in the industry.”

This achievement is considered a milestone in an individual’s professional development, and proof of the individual’s commitment to continuous improvement in the retail facility maintenance industry. For further information about the PRSM Association RFMP certification program, visit www.prsm.com. 

Keith Randale, RFMP, Earns PRSM Association RFMP Designation

RFMP is Retail’s Top Facilities Management Designation

Dallas, TX, November 13, 2018 The Professional Retail Store Maintenance Association (PRSM) today announced that Keith Randale, RFMP, Senior Analyst, Retail Real Estate Facilities with Verizon, has earned the Retail Facility Management Professional (RFMP) designation, a mark of excellence achieved by an elite group of retail facility management professionals.

Keith is part of the Verizon Retail Facilities team and has responsibility for the Illinois and Wisconsin Region where he has been in Facilities since 2004.

“It is an honor to have Keith as the newest RFMP,” said Jonathan Bauer, Chair, PRSM Association 2018-19 Board of Directors Chair and Sr. Director Store Development at Gap Inc. “Earning the RFMP designation differentiates and elevates FM professionals. It is my pleasure to highlight PRSM members who excel in the industry.” 

This achievement is considered a milestone in an individual’s professional development, and proof of the individual’s commitment to continuous improvement in the retail facility maintenance industry. For further information about the PRSM Association RFMP certification program, visit www.prsm.com. 

Professional Retail Store Maintenance Association and ITN Productions

NEW VIDEO SERIES TO EXPLORE THE CHANGING NATURE OF MULTI-SITE FACILITIES MANAGEMENT

NOVEMBER 1, 2018

As consumer preferences and expectations evolve, chain retail stores increasingly serve as cornerstones of communities and commercial centers. Innovative retail chains are incorporating new services and features to meet these consumer expectations, making stores destinations where customers can eat, retrieve packages, get medical attention, and have unique entertainment experiences.

At the same time, facilities management is undergoing a renaissance, driven by a realization that well designed, maintained and managed properties drive consumer satisfaction, operating profitability, and community standing. Today’s multi-site facility managers use data-driven analytics to optimize performance for dozens to hundreds of stores, combined with service and attention to the unique needs of each location. 

In a unique communications partnership, the Professional Store Maintenance Association (PRSM) and ITN Productions are partnering to create a vibrant video series that will showcase the people, processes and organizations that are leading the changing nature of facilities management.  Drawing upon ITN’s 60-year heritage and expertise in storytelling, the program will go on-location at some of the nation’s leading retail locations and commercial centers to highlight industry-leading practices, document the advancements in facilities management, and illustrate how facilities managers create and maintain positive, engaging spaces that support brand affinity and long-term customer loyalty. The series will also profile retail and multi-unit facilities management field as a career with exciting and fulfilling growth opportunities. 

Managing Places: The Evolving World of Multi-Site Facilities Management will be an in-depth, online program featuring interviews, news items and sponsored editorial profiles of leaders and key organizations essential to the future of multi-unit consumer spaces. The program will be premiered at PRSM’s National Conference, April 29 – May 1, 2019 in Denver, CO.

Bill Yanek, Chief Executive Officer, PRSM, said: “PRSM is proud to represent the most influential, forward-looking multi-site companies that are leading the evolution of the in-person consumer experience. PRSM is committed to supporting and telling the stories of the facilities managers that are the behind-the-scenes champions essential to exceptional on-the-ground experiences.”

Bruce Condit, Vice President, Communications and Public Affairs, PRSM, said: “As retail evolves, PRSM members face new challenges – from supporting in-store fulfillment of online orders, to managing spaces that serve multiple consumer needs under one roof. We believe this program will provide new insight, tools, techniques and partners that can help deliver exceptional experiences and great bottom line results.”  

Greg Melia, CAE, Vice President of Program Development for Industry News USA, said “We are thrilled to be partnering with PRSM to spotlight growth and innovation in multi-site facilities management.  We hope this program will inspire new ideas as well as help attract a new generation to a career in multi-site facilities management.”  

For more information, or to participate in the program, please contact Jacob Horowitz, ITN Productions Program Director (646-856-5347 or Jacob.Horowitz@itnproductions.com).

ABOUT THE PROFESSIONAL RETAIL STORE MAINTENANCE® ASSOCIATION (PRSM)

PRSM Association, the authority on Retail and Multi-site Facilities Management, is the leading membership organization for retail facilities and vendor professionals. PRSM empowers the Retail Industry facilities management with best practices, benchmarking, education, discussion forums and trusted partnerships. Chartered in 1995, and with approximately 950 member companies, PRSM community values are founded on a spirit of innovation, resourcefulness, the quest for knowledge and ethical business relationships. Members depend on PRSM to help them achieve greater success and a competitive advantage through quality programs and resources.

For more information visit: http://www.PRSM.com

About ITN Productions

ITN Productions is ITN’s creative production hub producing content for the business, commercial, broadcast and digital sectors. Industry News forms part of this offering and is a communications tool for leading industry bodies and national associations produced in a broadcast news program format, including interviews, news items and sponsored editorial profiles.

For more information visit: http://itnproductions.com/industry-news/

ABOUT ITN:

ITN is a world-class production company made up of two business divisions: Broadcast News and ITN Productions. It provides:

·       Daily TV news programmes for UK commercial public service broadcasters ITV, Channel 4 and Channel 5

·       TV programmes across factual, entertainment and current affairs for national and international broadcasters

·       TV commercials and branded content

·       Sports live coverage, clips and programmes

·       Digital content services, including licensing on-the-day news and short form content for online and mobile.

 

ITN: Trusted to Tell the World’s Stories